Archive for March, 2010
Business Mediation for Bad Customers
Ashley had a great idea on how we could deal with bad customers on our radio show this past Saturday. It was a vision from above……or maybe just gas! Anyway her idea was to challenge that bad customer who is just hard to deal with or won’t pay their bills to a game. It could be golf, horseshoes, darts or maybe even this………………tell us what ya think.
Customer service?
It’s really funny that at this date when you do a search for “bad customer” the first page comes up with blogs and experiences of the bad customer. After the first page almost everything else is about “bad customer service.” My point being that there are so few queries on a “bad customer” compared to “bad customer service” even when you are searching for the phrase of “bad customer”. This is exactly why we do what we do at Business Beware. You see when a business does something unprofessional, it is spread all over the Internet. The consumer base is … Continue reading
Behind The Scenes – Business Beware Radio Show
We have started taking raw footage before, during and after our radio show with BusinessBeware.Biz We will talk about what is coming up on the show, guests, subjects we want to get across and you can see just who we are. We have nothing to hide, we love what we are doing with Business Beware and what we are trying to accomplish so we want to share it all with you.
Sal Siodoti Sr.
Our radio show today was dedicated to Sal Siodoti Sr. who past away this week. Sal Jr. was on our radio show today. Their company has been spotlighted on our website in the past. Our thoughts and prayers to you and your family Sal.
Business Beware Radio Show
We had a great radio show again today on WSRQ 1120 A.M. and 106.9 F.M. in Sarasota Fl. Our guests were Mikey Rox with PaperRoxScissors. Mikey has a copy writing and creative consulting company in NY. He was explaining how his clients and customers sometimes have to be conditioned to what will work best for them, which at times can be a hard thing to do. Then we had Sal Siodoti Jr. with Sal’s Heating and cooling in Ohio. Sal also pre-qualifies his customers and has to guide them on most decisions because of the wide range of equipment he offers … Continue reading
Business Beware — More Than Your Voice, Help Us Help You!
As we continue to grow, we continue to add more aspects to our web site and radio show. We have always and will always be dedicated to the business owner’s growth, stability and knowledge. Not only are we providing a way for businesses to warn other businesses about bad customer and give your business a voice in a world that does not care to listen, but we also try to educate businesses in many areas that will help them for years to come. Help us help you………………
Pre-qualify your customer
There have been many times that I have had to pre-qualify my new customers before I would go out or send my employees out to give a bid or do work. Sometimes customers just do not understand what the cost will be for services we offer. So it is important that prior to wasting any one’s time an owner must pre-qualify them. You can ask questions and explain to them what a job will take and an pre-estimate for the work. In a way what you are doing is educating your potential or existing customer on what the process and costs would … Continue reading
Holding the consumer to a “standard”
Many businesses are held to certain standards that are preconceived by consumers and their customers. There is absolutely nothing wrong with this as businesses are in a competition with one another to prove who will give the consumer the most for their money. But as business owners is it not fair that we should be able to hold consumers and our customers to certain standards too? Sure we should! Why not? Is it to much to ask for customers to simply pay their bills on time? Be courteous and maybe even give a compliment if we do a good job? I know … Continue reading
Non-Paying Customers – Radio Show
We had an awesome show this past Saturday! We discussed our collection letter we offer and discuss what our site is all about. We had special guests: Donna Roberts CPA, Ann Braun with ESS, Inc. and Shel Horowitz co-author of Guerilla Marketing Goes Green. Listen to the edited version (no studio commercials) Listen to the live version from WSRQ Make sure to check out our show this coming Saturday, our guests include Justin with The Deck and Door, Cd with Sohobizetube.com and Dee Burks with TagPublishers.com
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