A few weeks ago I wrote about pre-qualifying your customers. Last week we had to have our house re-piped due to small leaks in the pipes. So I started to call a few plumbers for quotes. After talking with one company and making an appointment for them to come to the house I called one more company for a second price. What a surprise I got as I talked with a young man about my dilemma. It was very evident that he had been trained to ask the right questions prior to wasting his or the clients time if their service was … Continue reading
What a great radio show this past Saturday. We had Michael King from HomeTalkUSA.com. Michael is a great guy and has always been very passionate about his show. Each time I talk with him I am amazed at the amount of knowledge he has about contracting and customers. If you want to hear a great radio show that educates you about home improvements, his is the best. His website was selected by Google to have their search engine bar added to it. We also had Matt and Johnnie from Diggerslist.com. They came up with a great idea for a website that … Continue reading