Robert Bodi - Never use the words "I Can't."

Business Beware Show: What To Consider When Starting A Business With Your Best Friend

robert — Wed, 09 May 2012 02:02:47 +0000

Business Beware Show: Customer 101, Starting From Scratch and Lessons Learned From Shark Tank

robert — Wed, 02 May 2012 01:52:45 +0000

How To Stay Motivated While Running Your Business, How To Get a Business Loan And Creative Tips From Barbara Corcoran

robert — Tue, 24 Apr 2012 13:47:06 +0000

Robert and Paula talk about how to stay motivated while running your business on a day to day basis. Robert and Ashley share a video from Entrepreneur.com where Barbara Corcoran of Shark Tank talks about how she gets her team to have fun to get the creative juices flowing. And as always your Dear Robert questions answered along with the humorous side of business with Stuck on Stupid.

The #1 Way To Win Over Your Customer

robert — Sun, 15 Apr 2012 22:33:52 +0000

The Customer Is Never Wrong: The Jamais Tort Campaign

robert — Tue, 03 Apr 2012 19:08:26 +0000

We just launched a campaign for Business Beware where Jamais Tort is getting ready to educate bad customers on how to be "good customers." Jamais use to be a CustoMonster but after seeing the light through Business Beware, he is now on a mission to show customers how "not to act" in public and towards business owners. Are you ready? Learn more at JamaisTort.com

Business Beware Show: Finding Your Occu-Passion And When It’s Time To Re-Brand

robert — Fri, 30 Mar 2012 23:42:57 +0000

One of the Most Important Things to Remember in Business

robert — Fri, 23 Mar 2012 14:21:47 +0000

This is something you need to know as a business owner and apply it to your business:

Defining the Leader in a Business: Should There Be One Boss?

robert — Mon, 12 Mar 2012 19:23:01 +0000

Should There Be One Boss In The Business?

In one of Paula and my segments on the show we were talking about business owners should define their roles in the business prior to starting up. There are many things to work out prior to starting up, but this is one of the most important. If you do not know who is doing what, who is in charge of what then there will be total chaos. How many times have you called a major corporation to try to resolve a situation and all you can get is “I don’t know, it’s not my decision” or worse. Well it’s even worse when we as small business owners do the same thing. We know better.

So be sure to as I call it “name it and claim it”. Choose who will do the best in certain jobs and who will do the best in different leadership roles. DO NOT be afraid to change your roles if needed. After running the business a while there might be a change needed, if so do it.

If there are multiple owners you have to make a decision on who will make the final decision if one has to be made. This is hard since no one ever wants to give up any authority, but there can only be ONE boss. Any business needs to be able to make a quick decision at times and usually it is to hard to get multiple owners together to make it. Have you ever been to a board meeting of any kind and laughed at them trying to make the simplest decision? Do I have to explain further? Check out the clip from our TV show about this below. By the way, have I said that there should only be ONE BOSS?

What To Do When Someone Doesn’t Like You

robert — Fri, 09 Mar 2012 15:37:51 +0000

Customer service?

robert — Mon, 29 Mar 2010 00:23:00 +0000

It’s really funny that at this date when you do a search for “bad customer” the first page comes up with blogs and experiences of the bad customer. After the first page almost everything else is about “bad customer service.” My point being that there are so few queries on a “bad customer” compared to “bad customer service” even when you are searching for the phrase of “bad customer”.

This is exactly why we do what we do at Business Beware. You see when a business does something unprofessional, it is spread all over the Internet. The consumer base is using the power of the Internet to their benefit. I think that it is time for businesses to do the same. I say use the power of the Internet. That is what it is for. Keep it clean and to the point and help other businesses be prepared for the customer that for many years had the opportunity to take advantage of multiple business owners and their employees!