Posts Tagged ‘Business Beware’
Is this for real??
So we came across this article and couldn’t believe what we were reading. One of the main reasons why small businesses fail are PROBLEM CUSTOMERS! So why would someone think they have the right to enable these customers by writing a blog teaching them to complain and squeeze the life out of businesses?? In the post, the author preaches that in order to complain to get what you want, you have to become “the devil’s advocate,” and look at the business’ perspective (preparing yourself for the arguing/debate ahead). He then moves on to give tips on how to argue without becoming angry… … Continue reading
That’s what we’re talkin’ about!!
We came across this article written by Doug Packard on firing bad customers… admittedly, I was grinning from ear to ear from start to finish. Packard discusses a CEO’s journey into firing his bad customers, and in turn, how he became closer with his customers by learning which to keep and which to “let go.” Packard writes, “…he discovered that, contrary to the old saying, the customer is not always right.” Another great point made by Packard was the CEO’s decision to create a list of problem customers. They then chose which customers to “fire,” knowing this would be a … Continue reading
The Best Thing You Can Do For a Bad Customer is…Click.
For more information visit Business Beware and the Business Beware Show.
Stuck On Stupid–Obama wins it!
Yesterday Ashley and I had our first radio show on WLSS 930. We are now at the 11-12 noon hour and the experience was great. We really look forward to working with Salem Communications and the folks at WLSS. Please check them out at Wlssradio.com. Each week we have our “Stuck on Stupid” segment which is usually about stupid things that customers do and say. Well I decided to expand our horizons once I heard our idiot of a president’s attempt to be funny when he poked fun at Arizona for their law they have enacted on ill-legals. As I … Continue reading
Some businesses get it
A few weeks ago I wrote about pre-qualifying your customers. Last week we had to have our house re-piped due to small leaks in the pipes. So I started to call a few plumbers for quotes. After talking with one company and making an appointment for them to come to the house I called one more company for a second price. What a surprise I got as I talked with a young man about my dilemma. It was very evident that he had been trained to ask the right questions prior to wasting his or the clients time if their service was … Continue reading
Radio show on WSRQ
What a great radio show this past Saturday. We had Michael King from HomeTalkUSA.com. Michael is a great guy and has always been very passionate about his show. Each time I talk with him I am amazed at the amount of knowledge he has about contracting and customers. If you want to hear a great radio show that educates you about home improvements, his is the best. His website was selected by Google to have their search engine bar added to it. We also had Matt and Johnnie from Diggerslist.com. They came up with a great idea for a website that … Continue reading
Business Mediation for Bad Customers
Ashley had a great idea on how we could deal with bad customers on our radio show this past Saturday. It was a vision from above……or maybe just gas! Anyway her idea was to challenge that bad customer who is just hard to deal with or won’t pay their bills to a game. It could be golf, horseshoes, darts or maybe even this………………tell us what ya think.
Customer service?
It’s really funny that at this date when you do a search for “bad customer” the first page comes up with blogs and experiences of the bad customer. After the first page almost everything else is about “bad customer service.” My point being that there are so few queries on a “bad customer” compared to “bad customer service” even when you are searching for the phrase of “bad customer”. This is exactly why we do what we do at Business Beware. You see when a business does something unprofessional, it is spread all over the Internet. The consumer base is … Continue reading
Behind The Scenes – Business Beware Radio Show
We have started taking raw footage before, during and after our radio show with BusinessBeware.Biz We will talk about what is coming up on the show, guests, subjects we want to get across and you can see just who we are. We have nothing to hide, we love what we are doing with Business Beware and what we are trying to accomplish so we want to share it all with you.
Sal Siodoti Sr.
Our radio show today was dedicated to Sal Siodoti Sr. who past away this week. Sal Jr. was on our radio show today. Their company has been spotlighted on our website in the past. Our thoughts and prayers to you and your family Sal.
About Me
Contact Me
Pre-Qualify Your Customers
