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The slogan “the customer is always right” is not true. Why? Because nobody is ever always right… Make sure and check out part 2 of this video here. And of course check out our website and radio show.
For some reason people like to send in questions to us about how to deal with problematic customers and we have absolutely no idea why No really, we do get a lot of emails from business owners asking us what to do in certain situations with customers whether they should fire them or not. We are honored to talk with fellow business owners and give them some tips and advice. At Business Beware we definitely do not sugarcoat things, we tell it like it is… 1. When is the customer not always right? In my experience the majority of customers are … Continue reading