Robert Bodi – Never use the words "I Can't."

Holding the consumer to a “standard”

Many businesses are held to certain standards that are preconceived by consumers and their customers.  There is absolutely nothing wrong with this as businesses are in a competition with one another to prove who will give the consumer the most for their money.  But as business owners is it not fair that we should be able to hold consumers and our customers to certain standards too?  Sure we should!  Why not?  Is it to much to ask for customers to simply pay their bills on time?  Be courteous and maybe even give a compliment if we do a good job?  I know … Continue reading →