Posts Tagged ‘customer not always right’
Sorry Experts, The Customer is Not Always Right
The slogan “the customer is always right” is not true. Why? Because nobody is ever always right… Make sure and check out part 2 of this video here. And of course check out our website and radio show.
How To Pre-Qualify Your Customers (part 1)
As a business when you talk with a new customer what is the first thing you usually do? You pre-qualify them. We answered your questions about this topic on the show this past week and the first question is: “Does the customer know what they’re looking for?” Don’t forget to use the best tool available to pre-qualify your customers:BusinessBeware.Biz What is your best tip when pre-qualifying your customers?
Holding the consumer to a “standard”
Many businesses are held to certain standards that are preconceived by consumers and their customers. There is absolutely nothing wrong with this as businesses are in a competition with one another to prove who will give the consumer the most for their money. But as business owners is it not fair that we should be able to hold consumers and our customers to certain standards too? Sure we should! Why not? Is it to much to ask for customers to simply pay their bills on time? Be courteous and maybe even give a compliment if we do a good job? I know … Continue reading
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