Dealing With Customers | Robert Bodi - Never use the words "I Can't."

Posts Tagged ‘dealing with customers’

Customer Service Tips From Business Beware

posted on December 17, 2010 in Uncategorized with 0 Comments

Sorry Experts, The Customer is Not Always Right

The slogan “the customer is always right” is not true. Why? Because nobody is ever always right… Make sure and check out part 2 of this video here. And of course check out our website and radio show.

Don’t Outsmart Your Common Sense

posted on July 21, 2010 in Business, Business Beware, Dealing with Customers with 0 Comments

Okay common sense people. If a customer signs a contract and then decides not to stick with the agreement are you going to write them off? NO. If a customer tells off your employees just because they are angry and are actually the ones in the wrong with the situation are you going to say “I’m sorry.” NO. Use your common sense when it comes to dealing with problem customers. This whole thing about apologizing to the customer when they are the ones in the wrong is horse poo. Don’t listen to all these so called “experts” about customer service. … Continue reading →

When is the Customer Not Always Right?

posted on July 5, 2010 in Business, Business Beware with 0 Comments

For some reason people like to send in questions to us about how to deal with problematic customers and we have absolutely no idea why No really, we do get a lot of emails from business owners asking us what to do in certain situations with customers whether they should fire them or not. We are honored to talk with fellow business owners and give them some tips and advice. At Business Beware we definitely do not sugarcoat things, we tell it like it is… 1. When is the customer not always right? In my experience the majority of customers are … Continue reading →

Non-Paying Customers – Radio Show

posted on March 5, 2010 in Business Beware with 0 Comments

We had an awesome show this past Saturday! We discussed our collection letter we offer and discuss what our site is all about. We had special guests: Donna Roberts CPA, Ann Braun with ESS, Inc. and Shel Horowitz co-author of Guerilla Marketing Goes Green. Listen to the edited version (no studio commercials) Listen to the live version from WSRQ Make sure to check out our show this coming Saturday, our guests include Justin with The Deck and Door, Cd with Sohobizetube.com and Dee Burks with TagPublishers.com

About Me

As I get really close to the half century mark in life, I can absolutely say that I have been blessed in many ways. I have the best family that anyone could ask for. I have been successful in many businesses and most importantly I am confident that all of my family has the gift of salvation. I grew up in a enteprenuer family and most of my life I have owned my own businesses also. I am certified by the Irrigation Association in four areas. Certified Irrigation Contractor, Certified Irrigation Designer, Certified Golf Course Auditor and Certified Landscape Irrigation Auditor. I have taught Irrigation in a horticultural degree program in college for five years. I was honored in 1998 to have the sport field complex that I designed, built and maintained to be named the "Sports Field of the Year" by the Sport Turf Managers Association (STMA).

Contact Me

Feel free to contact me at robert(at)robertbodi.com or robert(at)businessbeware.biz

Pre-Qualify Your Customers

Robert Bodi – Never use the words "I Can't."