Robert Bodi – Never use the words "I Can't."

Posts Tagged ‘report bad customers’

How To Pre-Qualify Your Customers (part 1)

posted on July 12, 2010 in Business, Business Beware with 0 Comments  

As a business when you talk with a new customer what is the first thing you usually do?  You pre-qualify them. We answered your questions about this topic on the show this past week and the first question is: “Does the customer know what they’re looking for?” Don’t forget to use the best tool available to pre-qualify your customers:BusinessBeware.Biz What is your best tip when pre-qualifying your customers?

When is the Customer Not Always Right?

posted on July 5, 2010 in Business, Business Beware with 0 Comments  

For some reason people like to send in questions to us about how to deal with problematic customers and we have absolutely no idea why  No really, we do get a lot of emails from business owners asking us what to do in certain situations with customers whether they should fire them or not.  We are honored to talk with fellow business owners and give them some tips and advice.  At Business Beware we definitely do not sugarcoat things, we tell it like it is… 1. When is the customer not always right? In my experience the majority of customers are … Continue reading →

About Me

As I get really close to the half century mark in life, I can absolutely say that I have been blessed in many ways. I have the best family that anyone could ask for. I have been successful in many businesses and most importantly I am confident that all of my family has the gift of salvation. I grew up in a enteprenuer family and most of my life I have owned my own businesses also. I am certified by the Irrigation Association in four areas. Certified Irrigation Contractor, Certified Irrigation Designer, Certified Golf Course Auditor and Certified Landscape Irrigation Auditor. I have taught Irrigation in a horticultural degree program in college for five years. I was honored in 1998 to have the sport field complex that I designed, built and maintained to be named the "Sports Field of the Year" by the Sport Turf Managers Association (STMA).

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Feel free to contact me at robert(at)robertbodi.com or robert(at)businessbeware.biz
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