Posts Tagged ‘unruly customer’
Don’t Outsmart Your Common Sense
Okay common sense people. If a customer signs a contract and then decides not to stick with the agreement are you going to write them off? NO. If a customer tells off your employees just because they are angry and are actually the ones in the wrong with the situation are you going to say “I’m sorry.” NO. Use your common sense when it comes to dealing with problem customers. This whole thing about apologizing to the customer when they are the ones in the wrong is horse poo. Don’t listen to all these so called “experts” about customer service. … Continue reading
About Me
As I get really close to the half century mark in life, I can absolutely say that I have been blessed in many ways. I have the best family that anyone could ask for. I have been successful in many businesses and most importantly I am confident that all of my family has the gift of salvation.
I grew up in a enteprenuer family and most of my life I have owned my own businesses also. I am certified by the Irrigation Association in four areas. Certified Irrigation Contractor, Certified Irrigation Designer, Certified Golf Course Auditor and Certified Landscape Irrigation Auditor. I have taught Irrigation in a horticultural degree program in college for five years. I was honored in 1998 to have the sport field complex that I designed, built and maintained to be named the "Sports Field of the Year" by the Sport Turf Managers Association (STMA).
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Pre-Qualify Your Customers
